Shelby Pet Veterinarian - Cottonwood Veterinary Hospital
Exceptional pet care for extraordinary pets.
We know your pets are important to you. After all, they are a part of your family. That's why here at Cottonwood, "We have warm hearts for cold noses". When you visit, we will do our best to answer your questions, diagnose your pet's condition and provide the most comprehensive and cost effective solution possible.
Our mission is to practice the demanding science of veterinary medicine while maintaining a firm grasp on the art of healing.
Located just minutes from downtown Shelby on Hwy. 18 North, we are a full service veterinary hospital providing a wide range of health care services for dogs and cats. These include wellness checks and vaccinations, dental, surgical, and diagnostic procedures. We also offer boarding and carry a complete line of foods, flea, tick and heart worm products.
We hope you will find our web site informative. Please feel free to call or stop by and visit. We are looking forward to meeting you and your pet.
Cottonwood Veterinary Hospital is seeking a qualified part-time receptionist to join our front desk team! Receptionists are our company's first and last representative. All employees in this role must have a strong emphasis on customer service! This job description includes a variety of assignments and duties, however the greatest role is to courteously and efficiently meet and welcome clients and general members of the public, whether in person or on the phone. The hours for this position will vary based upon the needs of our practice. General flexibility should be Monday through Friday, with shifts ranging between 8:00am - 5:00pm as needed.
DUTIES • Greet clients in a friendly, professional, and efficient manner • Answer multi-line phone system, conduct appointment scheduling • Admit clients, including entering and updating client/patient information • Obtain medical and other information from referring veterinarians • Check patients in the hospital according to priority • Schedule and prepare patient files • Communicate efficiently with staff members to organize case flow • Janitorial duties of lobby, reception area • Must possess excellent multi tasking and customer service skills • Positive attitude • Flexible schedule.
In compliance with social distancing, our doors ARE LOCKED!
To check in for your appointment: Please call from your car to tell us you are here and when it is your turn we will come get your Pet and let you relax in your car.
To pick up medicine or food: Call us from your vehicle and we will get everything ready and meet you at the side door.
If you have a fever or cough, please call to reschedule your appointment or have someone else bring in your animal. Please wear a mask to talk to our staff members as we will be wearing one for everyone's safety.
Right now, preferred payment is debit/credit cards where we just take your numbers over the phone and type into our machine. We DO NOT write down any of your information so it is safe for you AND us.
We are currently extremely busy so please be patient with us and these changes due to Covid-19.
Thank you for your patience and compliance to help us and your family stay safe!
Please call our office if you have any questions or concerns. Thank you.
Please help us find homes for three special Fur Babies.
We have a client that passed away and left behind 13 wonderful cats. All have found homes except three, Two solid white females (Mama is 8yrs old with one blues eye and one yellow eye) and (Snowball is a 6 1/2 year old with blue eyes). then there is (Quiser a 10 yrs old Grey Male that needs a loving home to retire in) all three are spayed and neutered and up to date on shots...No medical conditions and are not on any meds..... They have been here since Sept of 2019 and need to find they forever home!
Contact our office today!
Our veterinary practice strives to provide pet parents with a useful resource that expands their knowledge about our practice, services, and more.
After browsing through our website, please contact us if you have any further questions or would like to schedule an appointment.
Cottonwood Veterinary Hospita
l | 1643 Fallston Rd Shelby, NC 28150 | (704) 487-5277| email@example.com | Fax: 704 487 9083 | Driving Directions
Mon 8:00AM-5:00PM | Tue 8:00AM-5:00PM | Wed 8:00AM-5:00PM | Thu 8:00AM-5:00PM | Fri 8:00AM-5:00PM | Sat CLOSED | Sun CLOSED
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